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Interaction Latin America 2018
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Schedule

Palestras


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Choose the day you want to see:


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Check the detailed ILA18 full program by selecting per day. Pay attention on the first day: the talks happen 4 simultaneous stages. If you prefer, you can access the complete program in spreadsheet format at bit.ly/ILA18_FullProgram. To make a copy and create your own schedule, go to bit.ly/ILA18_FullProgram_spreadsheet.

Workshops are extra activities offered during the first day, parallel to the Community Day presentations. Tickets are limited!


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09:00


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Open Doors

10:00


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Morning Keynotes

10:00

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01 hour

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Our Discipline
11:00

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01 hour

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Raising the Game: Challenges and Opportunities on Maturing UX in Organizations
12:00

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01 hour

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Service Design & Organisational Change: How to bring service design in startups and multinationals
Marc Stickdorn More than metrics
stdClass Object ( [id] => 3 [track_id] => 8 [type_event_id] => [stage] => 0 [schedule_start] => 12:00:00 [schedule_end] => 00:00:00 [name_pt] => Service Design & Organisational Change: How to bring service design in startups and multinationals [name_es] => Service Design & Organisational Change: How to bring service design in startups and multinationals [name_en] => Service Design & Organisational Change: How to bring service design in startups and multinationals [duration] => 60 [subjects] => [link] => http://ila.ixda.org/2018/palestra/?id=3 [file] => http://159.65.164.53/wp-content/uploads/2018/11/2018-11-ILA18-Keynote-Stickdorn-LOW-PUBLIC.pdf [status] => 1 [about_pt] => Since Marc talked the first time about service design at the ISA 2013, service design established itself as a now wide-spread approach to innovate services, customer experiences, but als employee or citizen experiences. In his talk, Marc will briefly outline service design for those new to it, but then discuss how you can embed service design sustainably in organistions from small start-ups to large multi-nationals. He will share examples from his experience in consulting large organisations on how to bring service design in their organisations, but also from his own venture of building a software company on the principles of service design. [about_es] => Since Marc talked the first time about service design at the ISA 2013, service design established itself as a now wide-spread approach to innovate services, customer experiences, but als employee or citizen experiences. In his talk, Marc will briefly outline service design for those new to it, but then discuss how you can embed service design sustainably in organistions from small start-ups to large multi-nationals. He will share examples from his experience in consulting large organisations on how to bring service design in their organisations, but also from his own venture of building a software company on the principles of service design. [about_en] => Since Marc talked the first time about service design at the ISA 2013, service design established itself as a now wide-spread approach to innovate services, customer experiences, but als employee or citizen experiences. In his talk, Marc will briefly outline service design for those new to it, but then discuss how you can embed service design sustainably in organistions from small start-ups to large multi-nationals. He will share examples from his experience in consulting large organisations on how to bring service design in their organisations, but also from his own venture of building a software company on the principles of service design. )
Download
13:00


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Lunch

14:30


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Afternoon Keynotes

14:30

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01 hour

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Involve to transform
Nicolas Jaureguiberry INTER-CULTURA
stdClass Object ( [id] => 4 [track_id] => 10 [type_event_id] => [stage] => 0 [schedule_start] => 14:30:00 [schedule_end] => 00:00:00 [name_pt] => Involve to transform [name_es] => Involucrar para transformar [name_en] => Involve to transform [duration] => 60 [subjects] => [link] => http://ila.ixda.org/2018/palestra/?id=4 [file] => https://www.slideshare.net/nicojaure/involucrar-para-transformar-interaction-latin-america-2018 [status] => 1 [about_pt] => How can we get results on the project we work? Is it just about the technical skills to solve it? How can we get results that stay within the company when the project is over? What can designer do to keep moving within the complex environment? An invitation to think about the way we set up the project environment. On this talk, I’ll expose my point of view about what to pay attention within the project timeframe to get human centered teams. I believe we can deliver more value and create sustained changes that stays in the company by rethinking our role and where we push our empathy. [about_es] => ¿Dónde radica el éxito de los proyectos de diseño en que estamos involucrados? ¿dependen sólo de la habilidad técnica para resolverlo? ¿Cómo podemos lograr que los resultados perduren en la organización? ¿Qué podríamos hacer para seguir creciendo en el complejo ecosistema en el que estamos inmersos? Una invitación a reflexionar sobre el lugar que elegimos cada vez que participamos en un nuevo desafío. Durante la charla, conversaremos sobre los ejes que considero centrales para que los proyectos que diseñamos estén centrados no sólo en el usuario final sino que además consideren al equipo de proyecto. Estoy convencido que repensando nuestra participación, enfocando nuestra empatía e involucrando podemos producir más valor que perdure en la organización. [about_en] => How can we get results on the project we work? Is it just about the technical skills to solve it? How can we get results that stay within the company when the project is over? What can designer do to keep moving within the complex environment? An invitation to think about the way we set up the project environment. On this talk, I’ll expose my point of view about what to pay attention within the project timeframe to get human centered teams. I believe we can deliver more value and create sustained changes that stays in the company by rethinking our role and where we push our empathy. )
Download
15:30

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01 hour

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Design Configurations and Narratives
Alok Nandi Architempo
stdClass Object ( [id] => 5 [track_id] => 10 [type_event_id] => [stage] => 0 [schedule_start] => 15:30:00 [schedule_end] => 00:00:00 [name_pt] => Design Configurations and Narratives [name_es] => Design Configurations and Narratives [name_en] => Design Configurations and Narratives [duration] => 60 [subjects] => [link] => http://ila.ixda.org/2018/palestra/?id=5 [file] => http://159.65.164.53/wp-content/uploads/2018/11/ilario18-nandi.pdf [status] => 1 [about_pt] => While design thinking is still in its hype curve (hence helping evangelising what design could be), we will assume here the role of design is to integrate insights and provoke changes. This requires moving from monocultures (marketing-centric or tech-centric) to place where the hybrid makes sense, and design practitioners are these agents able to articulate change making and sense making by providing “updated design configurations”. Design is everywhere and offers multiple dimensions, this talk will elaborate on the interrelations and interactions of “design as”, “design of” and “design for”.- We will also look how tech development (physical or digital) and business implementation are aligned with design, giving to interaction design a large territory of action, not limited to digital, but focusing on human to human interactions. The ability to abstract will be at the core of the questions we will explore here, with stories ranging from hospitality and culinary to transportation systems. [about_es] => While design thinking is still in its hype curve (hence helping evangelising what design could be), we will assume here the role of design is to integrate insights and provoke changes. This requires moving from monocultures (marketing-centric or tech-centric) to place where the hybrid makes sense, and design practitioners are these agents able to articulate change making and sense making by providing “updated design configurations”. Design is everywhere and offers multiple dimensions, this talk will elaborate on the interrelations and interactions of “design as”, “design of” and “design for”.- We will also look how tech development (physical or digital) and business implementation are aligned with design, giving to interaction design a large territory of action, not limited to digital, but focusing on human to human interactions. The ability to abstract will be at the core of the questions we will explore here, with stories ranging from hospitality and culinary to transportation systems. [about_en] => While design thinking is still in its hype curve (hence helping evangelising what design could be), we will assume here the role of design is to integrate insights and provoke changes. This requires moving from monocultures (marketing-centric or tech-centric) to place where the hybrid makes sense, and design practitioners are these agents able to articulate change making and sense making by providing “updated design configurations”. Design is everywhere and offers multiple dimensions, this talk will elaborate on the interrelations and interactions of “design as”, “design of” and “design for”.- We will also look how tech development (physical or digital) and business implementation are aligned with design, giving to interaction design a large territory of action, not limited to digital, but focusing on human to human interactions. The ability to abstract will be at the core of the questions we will explore here, with stories ranging from hospitality and culinary to transportation systems. )
Download
16:30

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01 hour

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New Metaphors
Dan Lockton Carnegie Mellon
17:30


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Coffee Break

18:00

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01 hour

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You are not a Designer, You are a Coach
Katja Forbes Syfte
stdClass Object ( [id] => 10 [track_id] => 22 [type_event_id] => [stage] => 0 [schedule_start] => 18:00:00 [schedule_end] => 00:00:00 [name_pt] => You are not a Designer, You are a Coach [name_es] => You are not a Designer, You are a Coach [name_en] => You are not a Designer, You are a Coach [duration] => 60 [subjects] => [link] => http://ila.ixda.org/2018/palestra/?id=10 [file] => http://159.65.164.53/wp-content/uploads/2018/11/ILA-Coaching.pdf [status] => 1 [about_pt] => Multidisciplinary team members are all using the tools of design means you aren’t just a designer, you’ve got to be a great coach too! As the tools we use every day as a designer are being democratised and made more accessible through Design Thinking, our roles as Designers are changing to include an unexpected soft skill, Design Coaching. The diversity of the teams we bring to our challenges frames the solutions we come up with but not everyone knows how to best utilise our wonderful box of Design tools and techniques to their best advantage. This talk includes practical ways to coach your colleagues and stakeholders to be effective when they pick up design tools and get great outcomes. It also includes way to re-orientate your own perception of your role as a designer so you can stay relevant and contribute positively in this rapidly changing world. By sharing our expertise with those trying to use the tools of design to solve problems, we lift everyone up. [about_es] => Multidisciplinary team members are all using the tools of design means you aren’t just a designer, you’ve got to be a great coach too! As the tools we use every day as a designer are being democratised and made more accessible through Design Thinking, our roles as Designers are changing to include an unexpected soft skill, Design Coaching. The diversity of the teams we bring to our challenges frames the solutions we come up with but not everyone knows how to best utilise our wonderful box of Design tools and techniques to their best advantage. This talk includes practical ways to coach your colleagues and stakeholders to be effective when they pick up design tools and get great outcomes. It also includes way to re-orientate your own perception of your role as a designer so you can stay relevant and contribute positively in this rapidly changing world. By sharing our expertise with those trying to use the tools of design to solve problems, we lift everyone up. [about_en] => Multidisciplinary team members are all using the tools of design means you aren’t just a designer, you’ve got to be a great coach too! As the tools we use every day as a designer are being democratised and made more accessible through Design Thinking, our roles as Designers are changing to include an unexpected soft skill, Design Coaching. The diversity of the teams we bring to our challenges frames the solutions we come up with but not everyone knows how to best utilise our wonderful box of Design tools and techniques to their best advantage. This talk includes practical ways to coach your colleagues and stakeholders to be effective when they pick up design tools and get great outcomes. It also includes way to re-orientate your own perception of your role as a designer so you can stay relevant and contribute positively in this rapidly changing world. By sharing our expertise with those trying to use the tools of design to solve problems, we lift everyone up. )
Download
19:00

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01 hour

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From UX Strategy to Digital Transformation
Jaime Levy JL INTERACTIVE
stdClass Object ( [id] => 11 [track_id] => 22 [type_event_id] => [stage] => 0 [schedule_start] => 19:00:00 [schedule_end] => 00:00:00 [name_pt] => From UX Strategy to Digital Transformation [name_es] => From UX Strategy to Digital Transformation [name_en] => From UX Strategy to Digital Transformation [duration] => 60 [subjects] => [link] => http://ila.ixda.org/2018/palestra/?id=11 [file] => http://159.65.164.53/wp-content/uploads/2018/11/UXStrategytoDT_IXDARiobyJaimeLevy.pdf [status] => 1 [about_pt] => UX strategy is the intersection of UX design and business strategy. It’s a series of techniques that help product makers and stakeholders to derisk their product vision before it is released into the marketplace. But what of you aren’t working for some hip tech company but instead at a traditional enterprise with legacy systems, outdated processes and a siloed corporate structure? Using a healthcare industry business case, Jaime will walk us through how she applied digital transformation strategy to drive innovative software development and an organizational culture shift to support it. [about_es] => UX strategy is the intersection of UX design and business strategy. It’s a series of techniques that help product makers and stakeholders to derisk their product vision before it is released into the marketplace. But what of you aren’t working for some hip tech company but instead at a traditional enterprise with legacy systems, outdated processes and a siloed corporate structure? Using a healthcare industry business case, Jaime will walk us through how she applied digital transformation strategy to drive innovative software development and an organizational culture shift to support it. [about_en] => UX strategy is the intersection of UX design and business strategy. It’s a series of techniques that help product makers and stakeholders to derisk their product vision before it is released into the marketplace. But what of you aren’t working for some hip tech company but instead at a traditional enterprise with legacy systems, outdated processes and a siloed corporate structure? Using a healthcare industry business case, Jaime will walk us through how she applied digital transformation strategy to drive innovative software development and an organizational culture shift to support it. )
Download
20:00


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End of the second day

20:30


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Happy Hour